COVID-19 Response


Message from our CEO

Our hearts and thoughts go out to all the individuals and families across the globe who have been affected, both directly and indirectly, by COVID-19. We appreciate the healthcare workers, local communities, and the governments around the world who are on the front line working to contain this coronavirus.

With You in Mind

We recognize that COVID-19 has required all of us to be more mindful as we go through our regular daily activities. At CereScan, our core value-system centers around us being patient-centric in every endeavor. Thus, with the best interest of the patient in mind, we want to address the needs of all those who are in need of medical procedures during this unprecedented time. We are closely monitoring recommendations from the U.S. Centers for Disease Control and Prevention (CDC) and the World Health Organization (WHO) as we strive to help protect our patients and team members. We are committed to taking appropriate actions and providing reliable information to our patients and our healthcare providers as it comes available.

No Preventative Measure Left Undone

Ahead of any of your visits to our CereScan clinic, you can have confidence that we are taking every recommended measure to continue providing you with unparalleled care during this challenging time. From handwashing hygiene to the cleaning product specifications for our injection rooms and camera room, every safety measure is being taken with you in mind. In short, while thanking all of you who continually put your trust in our dedicated clinical staff, we want to unequivocally communicate to you that every precaution and health measure is being taken by CereScan to ensure that your imaging appointments are not disrupted by the COVID-19 virus.

What We Know

With the latest announcements from the President of the United States and the ongoing updates from the CDC and WHO concerning the spread of COVID-19, everywhere we look, someone is talking about COVID-19. However, despite all of the constant COVID-19 dialogue, there has been very limited input into how this will impact those like you who are receiving imaging evaluations. As such, CereScan is committed to providing patients with up-to-date guidance from the best available resources across the globe. As new information becomes available, CereScan will continue to provide clarity, policy, and routine updates to ensure every patient feels confident and safe as they enter our facilities for treatment.

At CereScan, in agreement with the CDC (see CDC guidelines HERE), we recommend that our patients follow the below practical guidelines to reduce the risk of spreading or contracting COVID-19:

· Wash your hands often with soap and water for at least 20 seconds.

· If water and soap are not available, you can use hand sanitizer with at least 60% alcohol.

· Avoid close contact with people who are sick.

· Avoid touching your eyes, nose, and mouth.

· Clean and disinfect frequently touched objects and surfaces within their place of residence.

Beyond simply monitoring the situation, CereScan is taking active measures to prevent the spread of COVID-19. These additional measures include:

· Limiting family or friends who might visit during an appointment.

· Added protective equipment for staff and clinicians.

· Cleaning and disinfecting patient injection room and camera room after each use.

· Cleaning and disinfecting all areas of the clinic on a nightly basis.

These above measures, along with other CereScan policy updates commensurate with the evolving global knowledge of COVID-19, will continue to provide a safe, comfortable, and welcoming place for patients to receive their evaluations.

Symptoms of COVID-19

Most people with the virus will only develop mild symptoms. Those with underlying medical conditions and the elderly are at greater risk for more severe symptoms. Symptoms can appear anywhere from 2-14 days after exposure and can include:

· Respiratory symptoms

· Fever

· Cough

· Shortness of breath

· Breathing difficulties

A CereScan team member will contact you 2 days prior to your appointment to complete a brief questionnaire. If you are experiencing any mild flu-like symptoms, it could be in the best interest of everyone involved to reschedule your appointment. If you are experiencing any of the above symptoms in a severe manner, please call your state or local health departments for testing (ensuring to call ahead of any trip to the emergency room to let them know you are coming).

Understanding and Background of COVID-19

Coronaviruses are a large family of viruses that cause illness ranging from the common cold to more severe diseases such as Middle East Respiratory Syndrome (MERS) and Severe Acute Respiratory Syndrome (SARS). COVID-19 is a new strain that was discovered in late 2019 in Asia and has spread to more than 100 countries at the time of this writing – the United States being one of the more recent countries to contract it. As with the common cold or seasonal flu, COVID-19 is transmitted through touch. This includes touching exposed surfaces or objects with the virus and then touching one’s eyes, or mouth, or the inhalation of airborne water droplets from a carrier of COVID-19.


At the CereScan clinic our patients are our number one priority. Period! We will continue to remain vigilant to prevent the spread of COVID-19 while ensuring that we do not disrupt your continuity of care. Because of our patient-centric culture, from our building to patient evaluation, we strongly believe that CereScan is the absolute safe place for receiving medical care. Come see us with supreme confidence. Rest assured, your continued confidence in CereScan is well placed.

John Kelley

Chief Executive Officer and Chairman, CereHealth Corp.

We’re Here to Help

Speak to one of our Patient Care Coordinators

(866) 722-4806, Option 1

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